Privacy Policy

1. INFORMATION COLLECTION AND USE

We collect the following personal information from you.

• Contact information, such as your name, email address, mailing address and phone number
• Billing information, residential address and billing address
• Information about your business, such as company name, address, business type and owner

We may collect the personal information of third parties when you add the names of shareholders or beneficiaries on our order forms. Collection of third-party personally identifiable information may be necessary to process and register your order for certain products or services. We will not use this information for any other commercial purpose. These third parties may contact us at [email protected] to request that we remove this information from our database.

We use the information we collect to:

• fulfil your order;
• send you an order confirmation;
• assess the needs of your business to determine suitable products;
• send you the requested product or information;
• respond to customer-service requests;
• send you communications;
• conduct due diligence; and
• respond to your questions and concerns.

2. INFORMATION SHARING

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

Service providers

We may provide your personal information to companies that provide services to help us with our business activities (such as processing your order/payment, registering your business or offering customer service). These companies are authorised to use your personal information only as necessary to provide these services.

Frames

Some of our pages utilise "framing techniques" to serve content to and from our service providers (such as a payment processor) while preserving the look and feel of this site. Please be aware that you are providing your personal information to these third parties and not to www.oneibc.com.

Legal disclaimer

We may also disclose your personal information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• if we are involved in a merger, acquisition, or sale of all or a portion of our assets (in which case you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information); and
• to any other third party, with your prior consent to do so.

3. SECURITY

We are committed to providing the highest level of security and privacy. All online actions, including processing credit-card payments, are carried out securely using technology, supported by your browser, which encrypts all information that is sent to us. We use the best commercially available encryption on the internet. We take every precaution to protect your personal information from loss, misuse, unauthorized access, release, alteration or destruction, and keep personal information only for the purpose you have provided it for.

GDPR (General Data Protection Regulation) statement

To protect your valuable personal information, all data stored in One IBC^®/One IBC^® CPA's databases, either online or offline, will be protected in accordance with the EU's GDPR (General Data Protection Regulation Link to European Union law), which comes into full effect on May 25th 2018.

One IBC^® does not collect and process data except when voluntarily provided by you. We pledge to strictly follow international security and privacy protection standards.

We only send you the most relevant information in the Corporate Services, Taxation and Auditing industries, hand-picked by our dedicated team of professionals, who are individuals that value the privacy of personal information just like you.

4. TRACKING TECHNOLOGIES/COOKIES

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on this site.

We use both session ID cookies and persistent cookies to track users’ behaviour and to save information you put in our forms. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your internet browser's "help" directory. If you reject cookies, you may still use this site, but your ability to use some areas of this site will be limited.

Web beacons/gifs

We employ a software technology called clear gifs (aka web beacons) to help us better manage content on this site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the full stop at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Analytics/log files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes your internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyse trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.

The use of tracking technologies by our service providers, technology partners or other third-party assets on this site (such as those involved in tracking the success of advertising) is not covered by this privacy policy. These third parties may use cookies, clear gifs, images and scripts to help them better manage their content on this site. We do not have access to or control over these technologies. We do not tie the information gathered by these third parties to our customers' or users' personally identifiable information.

Behavioural targeting/re-targeting

We partner with a third-party ad network to either display advertising on this site or to manage our advertising on other sites. Our ad-network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this website, and other websites, to provide you with targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you with targeted ads, you may opt out by clicking here.

Please note this does not opt you out of being served with advertising. You will continue to receive generic ads.

5. SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as credit-card, bank-account or proprietary-business information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on this site, you can contact us at [email protected].

6. ADDITIONAL INFORMATION

Links to third-party sites

This site includes links to other websites whose privacy practices may differ from ours. When you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Social-media widgets

Our website includes social-media features (such as the Facebook and Twitter buttons, and widgets such as the "Share This" button) or interactive

mini-programs. These features may collect your IP address and which page you are visiting on this site, and may set a cookie to enable the feature to function properly. Social-media features and widgets are either hosted by a third party or hosted directly on this site. Your interactions with these features are governed by the privacy policy of the company providing them.

Testimonials

We may display personal testimonials of satisfied customers, in addition to other endorsements, on this site. These testimonials are pulled from a third-party service provider, which may ask for your personal information, including your name and email address. Though we do not post the personally identifiable information to this site, if you wish to update or delete your testimonial, please contact the data controller.

Changes to this policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

7. CONTACT US

If you have any questions, please contact us by email or regular mail at the following address:

One IBC^® Group

• Address: Unit 1411, 14/Floor, Cosco Tower, 183 Queen's Road Central, Sheung Wan, Hong Kong.

• Telephone: +852 8199 0825.

• Email: [email protected].