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What is transformation model in operation management?
A transformation model is a conceptual framework that represents the transformation process in operations management. It outlines the various inputs, processes, and outputs involved in the transformation process and helps managers to understand how to optimize resources and maximize efficiency. It is a useful tool for identifying areas of improvement and developing strategies for continuous improvement.
There are two main models of transformation processes in operations management:
Manufacturing transformation process – involves the conversion of raw materials into finished goods.
Service transformation process – involves the conversion of resources into intangible services that are consumed by customers.