What is the strategic role of operations?

The strategic role of operations refers to the role that an organization’s operations function plays in helping the organization achieve its overall goals and objectives. Operations is responsible for managing the processes and systems that are used to produce and deliver the organization’s products or services. This includes areas such as production, logistics, supply chain management, and quality control. By effectively managing these processes and systems, operations can help the organization improve efficiency, reduce costs, and increase customer satisfaction, all of which contribute to the organization’s overall success.